All staff members have access to their personal profile in Self Service. However, not all the information can be updated. You can add, update, or inactivate a phone number, but you should never delete a phone number in the system. Updating phone numbers is one of the most commonly requested changes by Staff. To update your phone number in your profile, refer to the guidelines provided in this article.

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Related Articles:     How To Update My Address    How To Update My Phone Number

From Self Service: 

1. Locate "My Profile".

2. Select the "My Profile And Name".

2. Select the "Personal" tab.

3. Locate "Contact Information".

4. To update a phone number, simply right-click on the number you want to change and select "Update Phone".

5. Complete the fields on the "Update Phone" screen.

• Select the Effective Date.
• The Description field is optional.  You can type a description for the phone number.  For Example: Mobile Phone.
• Select the Telephone Type*.
• Enter the new 10-digit phone number in the Phone Number field, excluding dashes and parentheses. Example: 2055558899
  
• Select the "Change This To Be Work Phone" check box if this number will be designated as your work phone.
  
• Select the "Preferred Telephone Pager or Fax Number" if this number will be designated as the "Preferred Telephone Page or Fax Number" check box.
  
• If this number will be designated as the "Secondary Work Phone" select the "Secondary Work Phone" check box.
  
• Select "Submit" to save your changes.

Article: How To Update My Phone Number 

Original Publish Date: 05.10.2023

Revision Date: 10.31.2024