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WFM - View Staff Messages

Mar-25th, 2023 10:08 77 0

Related Articles:    Swap or Give Away a Shift        Submit Review Clocks Form         Select a Self Schedule Shift

Navigation:     Infor > Staff Self Service > My Service Center > My Time & Schedule > Messages

1.  Click on "My WFM Time & Schedule". 

2.  Click on "Messages".

3.  Select the message icon at the bottom of the screen. 


4.  The Message Inbox screen will open.  On the left you will see a list of messages.  Click the message to read it.

5. On the right side of the screen the message details will display.  Some messages are just a notification, such as this workflow notice that a Review Clocks Form was approved. 

6.  If you are finished reviewing the message, you can click the "Delete" icon to remove the message.  

7.  Some messages require you to take action and the subject will begin with the word "Interaction"  such as this Shift Swap offer.  Swaps do not take effect until you accept the offer.

8.  On the right side review the message and respond to the action.  In this case, I accept the offer.  

NOTE:  Please respond to all shift offers before the day of the shift.  This is necessary so that the scheduling team will know who is planning to work.  Also until the offer is accepted or rejected that person's schedule date will be locked.   

10. Click "Submit" when you are finished.


9.  Once you respond to a message, it is removed from your Inbox.



How To: Select a Self Schedule Shift

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