Select a step below to view detailed instructions.
From Staff Self Service, select My WFM Time & Schedule.
Select the date you plan to work on the Calendar.
Click the Billboard tab on the right to display available shifts for the selected date.
Note: You will see available shifts only if you have the matching role, are a member of the shift team billboard group, and are not already scheduled for overlapping times.
To see the shift details, click on the shift.
If you choose to work this shift, click "Claim Shift".
You will receive a confirmation message when the shift is claimed. Select OK to continue.
After the shift is claimed, it will display under on the Billboard under "Billboard" > "My Scheduled Events" and in "My Schedule Hub" as a selected shift.
Billboard > My Scheduled Events
My Schedule Hub
If needed, you can also "Swap" or "Give Away" shifts claimed from the billboard.
Follow the instructions in the WFM - Swap or Give Away Shift article to swap or give away shifts that you claimed from the Billboard.
Thank you for reviewing the article Select a Billboard Shift. We welcome your feedback.
If you notice an error or have suggestions for improving this article, please contact the HRIS Team at [email protected].
Revision Date: 06.02.2026